Shipping policy
Yes, we do offer international shipping for our products! We deliver all around the world. Orders over 200€ include free delivery. For orders under 200€ we charge 5€ delivery rate. Please note that shipping costs and delivery times may vary depending on your location. If you have any specific questions about international orders, feel free to contact our customer support team for assistance.
Shipment time varies on where you are based. Anywhere in Europe is around one week, whilst overseas one to two weeks.
FREE Europe delivery
We deliver in Europe. Shipping is free for all orders.
Items are ready and dispatched within 2 business days. Shipping throughout Europe is free, except for UK, Switzerland, Norway - which is an additional 20€.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@evchargers.eu with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@evchargers.eu with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@evchargers.eu.